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TOP UP DID NOT REFLECT ON MY BALANCE


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3 hours ago, Drew L said:

Hello, thank you for reaching out. May I ask if you have tried to contact our customer chat support regarding your concern?

how to contact customer support?

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1 minute ago, gian747 said:

Follow up din po sa deposit ko hindi pa rin nag rereflect id 70066178

Screenshot_2024-05-19-22-12-44-07_ccc4ff946bf847a7c199bff6d87da37a.jpg same tayo tol hindi nag reflect sakin Ezpay Paymaya yan no tas sa Gcash mo binayaran?

 

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On 5/14/2024 at 12:04 PM, Drew L said:

If you have another deposit amount. May we request you to kindly fill up this form and provide the necessary details and screenshot.
Username:
Player ID:
Payment System (Maya/Ezpay/DGpay/Alfapay):
Reference number:
Date:
Amount:
Screenshot:

If you have another deposit amount. May we request you to kindly fill up this form and provide the necessary details and screenshot.
Username:justcallmedaddychill@gmail.com
Player ID:2088210135
Payment System (Maya/Ezpay/DGpay/Alfapay): Maya/Ezpay
Reference number:1017653639123
Date:May 19,2024
Amount:200.00
Screenshot:image.png.73c8458d7e09e1282a85eaf2ba750a90.png

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If you have another deposit amount. May we request you to kindly fill up this form and provide the necessary details and screenshot.
Username:gian747bet
Player ID:70066178
Payment System (Maya/Ezpay/DGpay/Alfapay): Maya/Ezpay
Reference number:3017652844224
Date:May 19,2024
Amount:285
Screenshot:

Screenshot_2024-05-19-22-12-44-07_ccc4ff946bf847a7c199bff6d87da37a.jpg

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15 hours ago, gian747 said:

If you have another deposit amount. May we request you to kindly fill up this form and provide the necessary details and screenshot.
Username:gian747bet
Player ID:70066178
Payment System (Maya/Ezpay/DGpay/Alfapay): Maya/Ezpay
Reference number:3017652844224
Date:May 19,2024
Amount:285
Screenshot:

Screenshot_2024-05-19-22-12-44-07_ccc4ff946bf847a7c199bff6d87da37a.jpg

Thank you for your cooperation and this concern is now forwarded to the respective team. Please give us time to give action to this concern. For now, we will close our conversation and we will update you once our team has responded. Thank you. 

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35 minutes ago, Paulibanez said:

Here is the screenshot of the money i sent on 747number also.. time is there also

IMG_4116.jpeg

Thank you for your cooperation and this concern is now forwarded to the respective team. Please give us time to give action to this concern. For now, we will close our conversation and we will update you once our team has responded. Thank you. 

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21 hours ago, Daddy C said:

If you have another deposit amount. May we request you to kindly fill up this form and provide the necessary details and screenshot.
Username:justcallmedaddychill@gmail.com
Player ID:2088210135
Payment System (Maya/Ezpay/DGpay/Alfapay): Maya/Ezpay
Reference number:1017653639123
Date:May 19,2024
Amount:200.00
Screenshot:image.png.73c8458d7e09e1282a85eaf2ba750a90.png

Hello, can you please provide a receipt in a way we can see your 11-digit number.

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54 minutes ago, Paulibanez said:

Hi do you the number of customer support here? Because until now there is no feedback on my 5k deposit 

Hello, sorry to keep you waiting. Could you please provide a screenshot of your 3 reciept with 5k deposits? Thank you.

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1 hour ago, Paulibanez said:

Please find attached 3 receipts of 5k time also there within the same phone number

IMG_4124.jpeg

IMG_4125.jpeg

IMG_4126.jpeg

Thank you sir, we will let you know once the admin has responded. Thank you.

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1 hour ago, Paulibanez said:

Please find attached 3 receipts of 5k time also there within the same phone number

IMG_4124.jpeg

IMG_4125.jpeg

IMG_4126.jpeg

Lastly, may I know what method you are using? Ezpay or dgpay?

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